Cheaptickets Complaints and Reviews

1.7
  • Easy to book1 votes
  • Customer service2 votes
  • Agents cannot get things together1 votes
  • Lack of regard for customer1 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • Mar 21
  • Travel
  • San Angelo, Texas
  • Ticket
  • 1
  • 1
  • 8
  • REVIEW RATING 4/5

I will never do business with Cheaptickets again! You think with a name like that they would be cheaper! Haha! Joke is on me! They charged more then double for seats to a show for me and my son. Then charged me to mail me the tickets too! My bad! Please, do not ever do business with this company anyone that is considering them!! I know I never will and will spread the word on my bad experience... Read more

Was this review helpful? 0 0

  • Mar 15
  • Airlines
  • Wappingers Falls, New York
  • Cancellation Policy
  • 1
  • 1
  • 13
  • REVIEW RATING 4/5

i had a flight cancelled to Europe from last year. I got a call from them that the credit expires in a week, so I am trying to book a hasty trip to Europe, no such luck. They would not credit me, say it is the airline, and airline says it is the cheaptickets.com , so I am really pissed now. I took time off from work, and still don't know if I am going if not. Very unprofessional! There is no one... Read more

Was this review helpful? 0 0

  • Mar 14
  • Travel Agencies
  • New York, New York
  • Airline Tickets
  • 1
  • 1
  • 15
  • REVIEW RATING 5/5

I really hate leaving negative experiences for companies but this is by far the WORST service that I have ever received from any company that I have ever dealt with. I booked a round-trip, international flight through Cheaptickets.com (who has a customer service team "based" in Chicago so it seems) and due to an unfortunate change in plans, I had to reschedule and then ultimately cancel my... Read more

Was this review helpful? 0 0

  • Feb 05
  • Tourism
  • Hollywood, Florida
  • All Inclusive Package
  • 1
  • 1
  • 45
  • REVIEW RATING 4/5

I went to the Dominican Republic for a week, supposedly all inclusive. Air fare and hotel were included, but when I got off the plane we did not have a ride to the hotel as we were told $60.00 then when we got to the hotel no internet included as told $12.00 a day. prior to scheduling the trip these were thing I confirmed with Cheap tickets Lies. Luckily we met great people that guided us to... Read more

Was this review helpful? 1 0

  • Nov 20, 2014
  • Airlines
  • Coraopolis, Pennsylvania
  • Flight Ticket Change
  • 72
  • REVIEW RATING 4/5

This is not only a problem with cheaptickets, but with airlines in general. I had booking problems with a hotel and therefore had to reschedule a flight. I am talking about changing the date of a flight, nothing more. It is the same flight, same machine, same airline, same time, same people travelling. My costs were 155$ for two people which is a great deal. I assumed I would have to pay... Read more

Was this review helpful? 0 0

  • Oct 06, 2014
  • Travel Agencies
  • Cincinnati, Ohio
  • Reservation Cancellation
  • 1
  • 1
  • 137
  • REVIEW RATING 4/5

I called to cancel an existing reservation on Sunday, October 5 and received the cancellation email right away. The agent advised that there was a $38 penalty fee for the cancellation, which I accepted considering my reservation was $726. I was advised that the refund would be in my account within 5 days (not business days... I asked). I checked my account later that evening, as I always do to... Read more

Was this review helpful? 1 0

  • Oct 01, 2014
  • Travel
  • Lawrence, Kansas
  • Ticket Order Cancellation
  • 1
  • 1
  • 42
  • REVIEW RATING 3/5

Bought tickets and never received them until after I cancelled tickets, fearing I wouldn't be able to make my flight on time. Awful experience customer service never answered or kept me on hold for almost an hour once a real person was contacted they were rude and not helpful at all. Got tickets cheaper directly thru airline. Tried to stop payment but credit card company said it was an authorized... Read more

Was this review helpful? 1 0

  • Sep 16, 2014
  • Travel Agencies
  • Full Refund Request
  • 107
  • REVIEW RATING 5/5

I am writing this letter to ask you to open an investigation regarding my trip to Zurich on September 19th (CheapTickets record locator PBCTIX1115809674) and all the data, audio recordings, notes, regarding this trip. I am asking for a full refund and compensation for all the stress, false information, and mistreatment caused by your associates and supervisors. ... Read more

Was this review helpful? 1 0

  • Sep 09, 2014
  • Travel
  • Oklahoma City, Oklahoma
  • Wrong Flight Dates
  • 60
  • REVIEW RATING 4/5

I booked a flight for my daughter on this sight after receiving an email offer from them . Travel dates from Oct. 28- Nov 4. Luckily I screenshot the reservation to confirm the dates with my daughter because when I received my email confirmation the dates were changed . I contacted customer service and an agent answered who sounded like he was drunk . Kept mispronouncing my name after being... Read more

Was this review helpful? 0 0

  • Jul 17, 2014
  • Airlines
  • No Cancellation Refund
  • 1
  • 1
  • 58
  • REVIEW RATING 4/5

I cancelled the trip 3 weeks prior the flight. They told that are going to refund and sent the email cancelation. I waited for more than 3 weeks, never received the refund. Called them, spoke with the agent, with the supervisor and they were forcing me to send *** certificates.....Very UNHELPFUL & UNPROFFESIONAL all of them..! I was on the phone for over 1 hour to get the refund but nothing.... Read more

Was this review helpful? 1 0

Had an experience with Cheaptickets?

Write a review

More results for "cheaptickets"

Tag Results

Company Results

Did not find what you were looking for?
 
×
You are reading about Cheaptickets.
Filing a new complaint about
×