Contact CheapTickets Customer Service
How to Reach a Person at CheapTickets
Verified Contact Information
Toll-Free Number:
-
1-800-445-9444Within the United States
Customer Service:
-
1-312-279-7778Outside the United States
-
1-844-803-5584
CheapTickets Emails:
Customer Service
Investors/ Franchising
copyright@cheaptickets.com
Copyright Infringement Inquiries
CheapTickets Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular CheapTickets Phone Number
1 (800) 445-9444
Average Hold Time
00:07:04
Average Calls duration
7 minutes
Most Popular CheapTickets Email Address
travel@chat.cheaptickets.com
CheapTickets Live Agent Availability
14% of callers successfully reach a real person
Issue Resolution Rate
Low (11% reported full resolution)
Call Volume by Day
View full overview ›
CheapTickets Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular CheapTickets Phone Number | 1 (800) 445-9444 |
| Average Hold Time | 00:07:04 |
| Average Calls duration | 7 minutes |
| Most Popular CheapTickets Email Address | travel@chat.cheaptickets.com |
| CheapTickets Live Agent Availability | 14% of callers successfully reach a real person |
| Issue Resolution Rate | Low (11% reported full resolution) |
| CheapTickets Customer Service Rating | 4.8 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 91% phone, 9% email |
| Common Reasons for Contact | Request for information, return/ replace and activation/ cancellation |
| Customer Effort Score | Low Effort |
| Prepare before the call to CheapTickets | First and last name, phone number or address or zip code |
Call Volume by Day
Contact Information
CheapTickets Website:
CheapTickets Help Center:
Corporate Office Address:
Expedia, Inc.
1111 Expedia Group Way W.
Seattle,
Washington
98119
United States
Other Info (opening hours):
Mailing Address:
500 West Madison
Street, Suite 1000
Chicago, IL 60661
Fax:
+1-425-679-7251
Summary of CheapTickets Customer Service Calls
2.2K
TOTAL
CALLS
CALLS
06:06
AVG CALL
DURATION
DURATION
11%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call CheapTickets?
Return/ Replace Question:
- “Wrong date”
- “Change flight”
- “Wrong dates on tickets”
Request for Information Question:
- “Help for a reservation”
- “Have a question regarding booking”
- “Questions before booking”
Activation/ Cancellation Question:
- “Cancel car reservation”
- “A cancelation by the resort that was booked”
- “Cancellation”
Product/ Service Question:
- “Problem with spirit ticket”
- “Complain”
- “To make a reservation”
Payments and Charges Question:
- “Unused flight credit”
- “Dispute”
- “I am trying to do payment for ticket on line and kept me holding for more than 30 minutes”
Refund Question:
- “Refund. We had Spirit flight on May 18th.”
- “Refund”
- “Refund ticket”
Account Question:
- “Account”
- “Held funds on account no confirmation”
- “Cannot log into my account”
Shipping and Delivery Question:
- “Didn't get the booking number in my email”
- “Have Not gotten my booking refrence”
- “Have Not gotten my flight bookings still on my email”
Staff Question:
- “Customer service”
- “Need to sit up wheelchair service on my reservation”
- “Added services”
Cards Question:
- “My money was took off my card”
- “Credit card dispute”
- “Credit card billing”
Website/ Application Question:
- “Website”
- “Because I paid for an upgrade that was advertised on their site in addition to the cost of my $289 ticket round-trip, and then said that I only paid for a flight and screwed me out of my bundle package that I bought”
- “Website is unable”
Employment Question:
- “Employment issues”
Other Question:
- “Spirit airlines shutdown”
- “Spirit shutdown”
- “Buy my ticket for spirit airlines”
Compare CheapTickets Customer Service To
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